Acceptance of These Terms
By creating an account on f8g or by using any part of the f8g platform — including the website at f8g.live, the f8g mobile app, and all games hosted on it — you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you disagree with any section, do not register or continue using f8g.
These terms form a binding agreement between you and f8g. They apply to all account holders regardless of how they access the platform — via browser, the f8g APK, or any future interface.
Eligibility and Account Registration
You must meet all of the following conditions before opening an f8g account:
- You are at least 18 years old. f8g does not accept registrations from minors under any circumstances.
- You are registering for yourself, not on behalf of another person.
- Your use of f8g is legal under the laws that apply to you in your location.
- You have not previously been permanently suspended from f8g.
f8g reserves the right to request proof of age at any point. If proof cannot be provided, the account will be suspended until it is.
Account Rules and Security
One account per person
Each player may hold only one active f8g account. Opening duplicate accounts — whether with the same phone number, the same payment method, or the same device — is a breach of these terms and may result in the closure of all related accounts and the forfeiture of any balances.
Accurate information
The name, phone number, and payment details you register with must be accurate and must match the payment method you use to deposit. Mismatched details will delay withdrawals and trigger a full identity review.
Keeping your account secure
Your login credentials are your responsibility. Never share your password with anyone. If you suspect unauthorised access, contact f8g's 24/7 live chat immediately. f8g is not liable for losses that result from you sharing your password.
Deposits and Payment Methods
f8g accepts deposits via bKash, Nagad, Rocket, and Bank Transfer. The minimum deposit is ৳450. Deposits are credited within approximately 5 minutes of confirmation from the payment provider.
f8g does not charge a processing fee on standard deposits, but your payment provider may apply its own charges. Always check with your provider before transferring funds.
Withdrawals and Processing Times
The minimum withdrawal amount is ৳400. The maximum you can withdraw in a single day is ৳170,000. Standard withdrawals are processed in approximately 33 minutes after approval. Your first-ever withdrawal may take up to 2 hours while identity verification is completed.
| Limit Type | Amount |
|---|---|
| Minimum withdrawal | ৳400 |
| Maximum daily withdrawal | ৳170,000 |
| Standard processing time | ~33 minutes |
| First-time withdrawal | Up to 2 hours (KYC) |
Withdrawals are paid to the same payment method used for the most recent deposit, subject to KYC clearance (see Section 9 below).
Bonus Conditions and Wagering
f8g offers a first-deposit welcome bonus of 135% up to ৳19,000. A reload bonus of 16% is available on subsequent deposits, and a daily cashback of 1% applies to net losses. A referral bonus of ৳350 is paid when a referred friend makes their first qualifying deposit.
Wagering requirement
All bonuses carry a wagering requirement of 20× the bonus amount before any withdrawal can be made from bonus-derived funds. For example: if you receive a ৳1,000 bonus, you must wager ৳20,000 in total before those funds become withdrawable.
- Bonus funds expire after 7 days if the wagering requirement is not met.
- Wagering on restricted game types (such as certain live tables during a promotion) may not count toward the requirement. The active bonus terms displayed in your account always take precedence.
- f8g reserves the right to cancel a bonus and any winnings derived from it if there is evidence of bonus abuse, coordinated betting, or violation of these terms.
Games, Betting and Fair Play
f8g hosts games from providers including Evolution, CQ9, Spribe, Playtech, FA Chai, JILI, and Sexy Gaming. All games use certified random number generators. Published RTP figures are theoretical long-run averages and do not guarantee any individual session outcome.
Minimum and maximum bet limits vary by game and are displayed on each game's information screen before you start playing. Placing bets outside published limits is not possible through the standard interface; any technical error that allows an out-of-range bet will render that round void.
Cricket and sports betting
Odds are updated in real time. Bets accepted before a known result are valid. Bets placed after a result has been determined — due to a feed delay or any other reason — will be voided and stakes returned. f8g may void a bet if there is clear evidence of market manipulation.
Conduct We Do Not Allow
The following activities will result in immediate account suspension and forfeiture of balance:
- Using automated software, bots, or scripts to place bets or interact with any game.
- Exploiting software bugs or errors for financial gain without first reporting them to f8g support.
- Colluding with other players to manipulate game outcomes or bonus eligibility.
- Using stolen, fraudulent, or unauthorised payment methods.
- Opening multiple accounts to claim welcome bonuses more than once.
- Attempting to launder money or use f8g for any activity that violates applicable law.
Identity Checks Before Withdrawal
f8g verifies player identity before processing the first withdrawal. You will be asked to submit one of the following documents:
- National ID Card (NID)
- Passport
- Driving Licence
Documents are reviewed within 24 hours. Upload clear, unedited images in JPEG or PDF format. f8g may request additional documents if the submitted ID does not clearly confirm your name, date of birth, or address. Verification is a one-time requirement for most accounts, though f8g may repeat checks if account activity warrants it.
Account Suspension and Closure
f8g may suspend or permanently close an account if these terms are breached, if fraudulent activity is detected, or if the account poses a risk under applicable regulations. In cases of confirmed fraud, any balance — including real-money funds — may be withheld pending investigation.
You can request voluntary account closure at any time through 24/7 live chat. If you have a remaining balance and your account is in good standing, f8g will process a final withdrawal within the standard timeframe before closing the account.
Players who self-exclude under our Responsible Gaming policy should refer to the Responsible Gaming page for specific re-activation rules.
Limitation of Liability
f8g is not liable for losses arising from: internet outages or connectivity problems on your side; interruptions caused by third-party software or your device; decisions made by game engines that are consistent with published RTP and rules; or delays caused by payment providers beyond f8g's control.
f8g's total liability to any single player in any calendar month is capped at the net real-money deposits made by that player in the same period, unless applicable law requires a different standard.
Updates to These Terms
f8g may update these Terms & Conditions at any time. When material changes are made, f8g will post a notice on the platform and update the "Last reviewed" date at the top of this page. Continuing to use f8g after a notice is posted means you accept the updated terms. If you disagree with a change, close your account before the effective date of that change.
How to Reach f8g Support
For questions about these terms, payment issues, account problems, or responsible gaming tools, contact f8g through 24/7 live chat on the f8g website or inside the f8g app. Live chat is the fastest way to resolve any issue — typical response time is under two minutes.
f8g does not provide support by email or phone. All formal account-related communications are conducted through live chat and recorded for quality and security purposes.